What is Feefo?
In today’s digital world, customer reviews play a huge role in influencing purchasing decisions. Whether someone is booking a holiday, buying a product, or choosing a team-building event, they’re likely to check online reviews first. That’s why at The Team Building Company, we use Feefo, an independent and trusted review platform, to gather feedback from our customers.
Feefo helps businesses like ours showcase authentic reviews from real clients, giving potential customers the confidence to book with us. But it’s not just beneficial for us as a company— our clients also gain valuable advantages when they leave feedback on Feefo.
In this article, we’ll explore what Feefo is, how it works, and the many benefits it brings to both TBCo and our valued customers.
What is Feefo?
Feefo is a verified customer review platform that helps businesses collect and display genuine, independent feedback from customers. Unlike some other review sites, Feefo only allows reviews from people who have actually made a purchase or used a service, making it a trustworthy and transparent platform.
This means that every review on Feefo is authentic, and businesses cannot manipulate or filter out negative feedback. This level of honesty helps potential customers make informed decisions and ensures that businesses can genuinely improve based on real feedback.
Why The Team Building Company will be moving to Feefo
We want to ensure that our customers have the best possible experience when booking and attending our corporate team-building events. Feefo plays a crucial role in helping us understand how we’re doing, what we’re doing well, and where we can improve.
Here are some key reasons we’ve chosen Feefo as our review partner:
1. Feefo Helps Build Trust with Our Clients
People are naturally skeptical of businesses that only show five-star reviews without any negative feedback. Feefo’s verified system ensures that every review is from a real customer, making our ratings credible and trustworthy. When potential clients see genuine reviews, they feel more confident in booking an event with us.
2. Transparent Feedback Helps Us Improve
Every piece of feedback we receive—whether positive or constructive—is an opportunity to improve our services. If a customer highlights a particular aspect they loved, we know to keep doing it. If there’s an area where we could improve, we take it seriously and make changes to ensure future customers have an even better experience.
3. Improved Online Visibility and SEO
Feefo reviews don’t just sit on their website—they can also help our business appear higher in Google search results. Feefo’s platform integrates with search engines, meaning that our star ratings and customer feedback can appear in search listings. This increases visibility, attracts more visitors to our website, and ultimately leads to more bookings.
4. Boosting Customer Confidence in Our Team-Building Events
When potential clients visit our website or search for team-building events, they’re looking for reassurance that they’re making the right choice. Seeing that real businesses trust us and have had great experiences with our events helps to eliminate hesitation and encourages more people to book with us.
5. Integration with Marketing & Social Proof
We use Feefo reviews across our marketing channels, including:
- Our website (displaying Feefo ratings and customer testimonials)
- Social media (sharing real customer reviews)
- Email campaigns (showcasing positive feedback to new leads)
This social proof reassures potential clients that they’re making the right choice by booking a team-building event with us.
How this Benefits Our Customers Who Leave Reviews
Leaving a review on Feefo isn’t just helpful for us—it also provides real benefits to our clients. Here’s how:
1. Their Opinions Matter & Drive Change
When customers leave feedback on Feefo, they know their opinions are being heard. We genuinely take their insights into account and use them to make our team-building events even better. By leaving a review, clients can help shape the future of our services and ensure we continue to meet their expectations.
2. Recognition for a Great Experience
If a customer has had a fantastic time at one of our events, Feefo gives them a platform to share their experience. Their review can inspire others to book a similar event and help us continue delivering high-quality experiences.
3. Helping Others Make an Informed Decision
When potential clients read reviews, they’re looking for honest feedback from people like them. By leaving a review, past customers are helping future clients make the best choice for their team-building needs.
4. Ensuring Fair & Honest Reviews
Unlike some other platforms where fake or manipulated reviews are a problem, Feefo ensures that all feedback comes from genuine clients. This means that customers can be confident that their review will be taken seriously and not diluted by fake ratings.
5. The Satisfaction of Supporting a Business They Enjoy
When clients have had a great time at one of our events, they often want to show their appreciation. Leaving a positive Feefo review is a great way to do this—it not only supports our business but also helps us continue to provide excellent experiences for others.
How We Will Use Feefo to Improve Our Team-Building Events
At The Team Building Company, we don’t just collect reviews—we actively use them to enhance our events. Here’s how:
1. Analysing Customer Trends
We regularly review Feefo feedback to spot trends. For example, if multiple customers praise a particular activity or facilitator, we know that’s a strength to build on. If we notice common suggestions for improvement, we take action.
2. Training Our Staff Based on Feedback
Customer reviews help us understand where we can enhance our facilitator training and event planning. Positive feedback highlights best practices, while constructive feedback helps us refine our approach.
3. Creating Tailored Experiences
By understanding what our clients love most about our events, we can better tailor our experiences to meet different team dynamics, objectives, and preferences.
4. Responding to Feedback Publicly
Feefo allows us to respond directly to customer reviews. This means that if a client has a concern, we can address it transparently, showing potential customers that we’re committed to excellent service.
Final Thoughts: Why Feefo is a Win-Win for The Teambuilding Company and Our Clients
Using Feefo allows us to build trust, improve our services, and showcase real customer experiences. For our clients, it’s a way to voice their opinions, help others make informed decisions, and support a business they enjoyed working with.
If you’ve attended one of our team-building events, we’d love to hear your thoughts! Leaving a Feefo review not only helps us improve but also helps others discover the best team-building experiences.
Thinking of booking a team-building event? Check out our top-rated events here: The Team Building Company Events
See the list below to view our exciting range of events:
Outdoor
Crystal Challenge Team Building Event
Engaging Physical and Mental Team Challenges
Our Crystal Challenge team-building event pushes teams to think creatively and problem-solve through a range of specially designed activities.
Inspired by the iconic Crystal Maze TV show, this event features fun, fast-paced, and interactive challenges that test teamwork, strategy, and communication. As teams tackle each task, they’ll collect crystals based on their performance, making for a thrilling and competitive experience.
Perfect for those looking for a mentally stimulating activity without intense physical exertion, this event emphasizes brainpower over brawn with a variety of puzzles, problem-solving tasks, and communication challenges.
Country Sports Outdoor Team Building Event
Experience a Thrilling Outdoor Adventure
Step into the great outdoors and enjoy a selection of exhilarating Country Sports activities designed to foster team spirit and friendly competition.
From archery and laser clay shooting to Segway rides and even duck herding, this event offers a diverse mix of team-building challenges in a picturesque setting. Whether you opt for a half-day session or a full-day immersive experience, this event is ideal for groups looking to bond through engaging outdoor activities.
We partner with top-quality venues across the UK, ensuring the best outdoor facilities for an exciting and safe experience. Want to add even more adrenaline? Some locations allow for motorised activities like Quad Bikes and Powerturns—just ask us for details!
A Dynamic Mix of Team Challenges
Why choose between mental and physical team-building activities when you can have both? The Perfect Teambuild combines the fast-paced energy of Country Sports with the strategic challenges of Crystal Challenge, offering the ultimate team-building experience.
With a choice of 15 exciting activities, you can tailor the day to suit your team’s preferences and objectives. Whether it’s Inflatable Volleyball, Bridge Build, Pistol Shooting, or even Duck Herding, this event guarantees a memorable and action-packed day.
It’s a Knockout Team Building Event
A Hilarious, Action-Packed Experience
Our It’s A Knockout tribute event brings the chaotic fun of the classic TV show to your team-building day. Featuring giant inflatable games, relay races, and wacky challenges, this event guarantees laughter, teamwork, and unforgettable memories.
Teams go head-to-head in activities like Human Table Football, Inflatable Volleyball, and Sumo Relay, making for an engaging and light-hearted competition that participants return to year after year.
The Great London Treasure Hunt
Discover London Through an Exciting Challenge!
Take on the streets of London in an interactive Treasure Hunt that blends history, culture, and adventure into an exciting team experience.
Starting from a location of your choice, teams receive an iPad loaded with cutting-edge treasure hunt software. As they navigate through the city, they’ll tackle general knowledge questions, photo challenges, and location-based puzzles, all while uncovering hidden gems of London.
Be on the lookout for mystery characters along the way—they may hold the key to bonus challenges and extra points!
A Spy-Themed Mission Awaits
Step into the world of espionage in our James Bond 007 Treasure Hunt, where teams track down field agents, crack codes, and complete high-stakes missions.
Led by our very own ‘Q’, participants receive iPads preloaded with special spy-themed challenges, requiring teamwork, quick thinking, and stealth to complete their mission. Whether you're a Bond fan or simply love a thrilling team challenge, this experience will test your wits and keep you on your toes.
A Bespoke Adventure in Any Location
With the Hidden Quest Treasure Hunt, we transform any town, city, or countryside location into an immersive scavenger hunt, designed to test problem-solving, navigation, and teamwork.
Armed with iPads and GPS technology, teams will decipher clues, interact with costumed characters, and uncover hidden secrets as they race against time to complete their mission.
Each treasure hunt is fully customised to your chosen location, ensuring a unique and engaging experience tailored to your team.
An Exhilarating London Experience on the Water
Take your team-building adventure to the River Thames with our high-speed RIB Treasure Hunt.
Starting from a central London pier, teams navigate the Thames using iPads loaded with interactive treasure hunt software, solving location-based challenges as they explore the city’s famous landmarks from a completely new perspective.
The experience culminates in a thrilling high-speed ride to the Thames Barrier, ensuring a memorable and adrenaline-pumping finale.
The Games Outdoor Team Building Event
Compete for Gold in Your Own Team Olympics
Inspired by the Olympic Games, this event lets teams represent their country in a series of fun and competitive sporting challenges.
From archery and laser clay shooting to inflatable volleyball and human table football, this event encourages teamwork, strategy, and friendly competition—all in the spirit of the Games.
Will your team make it to the podium? Only one way to find out!
INDOOR EVENTS
Chocolate Making Team Building Event
Create Your Own Chocolate Delights
Who doesn’t love chocolate? Now’s your chance to step into a pop-up chocolate factory and try your hand at artisan chocolate making.
Led by our expert Master Chocolatier, teams will mix, temper, and shape their own truffles, experimenting with delicious flavour combinations. Choose from classic ingredients or add a dash of liqueur for a special twist.
With chef hats, aprons, and professional chocolate-making equipment provided, this interactive and indulgent team-building experience is a guaranteed crowd-pleaser.
Together We Can Team Building Event
Teamwork in Action
This event embodies collaboration and communication, as teams work toward a shared goal through a series of non-competitive problem-solving challenges.
Each group contributes to one large task, ensuring that every individual’s input is valuable. With each challenge, teams must brief the next group on their progress, reinforcing the importance of clear communication and cooperation.
Perfect for developing teamwork skills in an engaging, hands-on environment, this event is pure team-building fun!
The F1 Challenge – Formula 1 Themed Event
Build, Brand, and Race!
Take on the role of an F1 pit crew as you design, build, and race your very own Formula 1 car!
Starting with a pre-designed chassis, teams will engineer their own bodywork, create branding, and develop a unique team identity—just like a real racing team. Once complete, teams will compete in a thrilling race and put their pit stop skills to the test in a high-speed tyre change challenge.
A perfect blend of creativity, engineering, and teamwork, this event will have everyone racing to the finish line.
The Ultimate Challenge Team Building Event
Fast-Paced Team Challenges Against the Clock
If your team thrives under pressure, The Ultimate Challenge is the perfect event. Packed with hundreds of mini-challenges, teams must think quickly, work efficiently, and strategize wisely to earn the most points before time runs out.
Each group receives an Ultimate Challenge Chest, filled with mind-bending puzzles, problem-solving tasks, and quick-fire activities. Teams will rotate through different stations, tackling as many challenges as possible before showcasing their successes.
This high-energy event is guaranteed to keep everyone engaged, entertained, and working together!
iPad Movie Making Team Building Event
Lights, Camera, Action!
Step into the world of filmmaking as your team takes on the roles of directors, actors, and editors to create a Hollywood-worthy short film.
Armed with high-resolution iPads and professional film equipment, teams will shoot, edit, and polish their films using state-of-the-art movie-making software.
At the end of the day, teams will screen their creations for a fun and memorable film premiere!
Cocktail Making Indoor Team Building Event
Shake, Stir, and Sip Your Creations
Get ready to mix things up in this interactive cocktail-making challenge!
With professional bartenders guiding you, teams will learn the art of mixology, from classic shaken cocktails to creative new concoctions.
But there’s a twist! Teams will go head-to-head to create signature cocktails, competing for the title of best bartender in the room. Non-alcoholic mocktails are also available for all participants.
CHARITY EVENTS
Pedal for Purpose – Charity Bike Build Event
Build Bikes & Make a Difference
Bring your team together for a hands-on challenge that has a lasting impact. Teams will assemble brand-new bicycles to be donated to local charities and children in need.
The day is split into two sessions:
- Head-to-head challenges where teams earn points and resources for their bike build.
- The final assembly and presentation, where teams showcase their completed bikes.
This rewarding experience combines teamwork, creativity, and corporate social responsibility, ensuring a fun and meaningful day for all participants.
Skate to Donate – Charity Skateboard Build Event
Customise and Donate Skateboards for a Great Cause
Unleash your team’s creativity and craftsmanship as they build and customise skateboards for donation to youth charities.
Each team will assemble a high-quality skateboard, then bring it to life with personalised artwork and designs.
At the end of the event, teams will present their finished skateboards, knowing their work will bring joy and mobility to children who may not otherwise have access to one.
Bake a Difference – Charity Baking Event
Team Bonding with a Heartwarming Purpose
Nothing brings people together like food! In this charity baking event, teams will compete in a bake-off, creating delicious treats that will be donated to local shelters and community centres.
Guided by professional chefs, teams will learn new baking techniques and work together to produce sweet and savoury delights.
At the end of the event, all baked goods will be packaged and delivered, ensuring that your team’s hard work goes toward bringing smiles to those in need.
Karts for Kids – Charity Kart-Building Event
Build, Race, and Give Back
Rev up your team’s creativity and competitive spirit in this charity kart-building event!
Teams will construct, decorate, and race wooden karts, competing for the fastest, most innovative, and best-designed vehicle. But the real reward? All karts are donated to local schools and charities, bringing joy to children in need.
This event blends teamwork, problem-solving, and a fun competitive edge, while making a difference in the community.
Thrift for a Gift – Charity Care Package Challenge
A Scavenger Hunt with a Purpose
Turn a classic scavenger hunt into a heartwarming mission with Thrift for a Gift.
Teams are given a wish list of essential items and must strategically collect or purchase them within a set budget. These items will be assembled into care packages and donated to local shelters, hospitals, or community organisations.
This event is a powerful reminder of the impact small acts of kindness can have, while also being an exciting and engaging challenge for participants.
Final Thoughts
At The Team Building Company, we believe that team-building should be engaging, rewarding, and meaningful. Whether you’re looking for a fun corporate challenge, an exciting outdoor adventure, or a charity-driven event, we have the perfect experience tailored to your team.
Looking to book your next event? Explore our top-rated activities here: The Team Building Company Events
